IRDAI Approved Insurance
Broker in India
Regulated. Accountable. Always on your side.
DigiSafe Insurance Broking Private Limited is a licensed insurance broker registered with the Insurance Regulatory and Development Authority of India. We compare insurance from 20+ IRDAI-approved insurers across general and life insurance, representing you, not the insurer, at every step.
DigiSafe's IRDAI Credentials
DigiSafe Insurance Broking Private Limited is registered as an IRDAI-approved insurance broker in India, operating as a Direct Broker for both General and Life insurance.
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IRDAI License Number: IRDAI/DB861/2024
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Registration Number: 772
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License Valid Up To: 13 September 2027
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Broker Category: Direct Broker – General and Life
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CIN: U66000TG2020PTC145728
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Principal Officer: Suman Roy Choudhury
You can verify DigiSafe's registration directly on the IRDAI website or request a copy of the license certificate at support@digisafe.co.in.
What is IRDAI?
The Insurance Regulatory and Development Authority of India (IRDAI) is the statutory regulator of India's insurance sector, established under the IRDAI Act, 1999. It oversees insurers, brokers, agents, and other intermediaries, sets industry regulations, and safeguards policyholder interests.
Every entity legally selling insurance in India must be licensed by IRDAI, making IRDAI registration a key indicator of legitimacy and consumer protection.
What is an IRDAI-Licensed Insurance Broker in India?
An insurance broker is an intermediary licensed by IRDAI to compare and sell insurance products from multiple insurance companies on behalf of the buyer. Unlike an insurance agent, who is tied to a single insurer and represents that insurer's interests, a licensed broker is legally obligated to act in the interest of the policyholder.
Expert Guidance at Purchase
A broker compares policies across multiple insurers, evaluates your specific requirements, and recommends coverage that best matches your needs, budget, and risk profile.
Ongoing Coverage Reviews
As your personal or business circumstances evolve, a broker reviews your coverage, identifies protection gaps, and recommends updates before risks emerge.
Dedicated Claims Support
When a claim arises, a broker assists with documentation, coordinates with the insurer, tracks progress, and advocates for fair claim resolution.
What Does a Direct Broker Licence Mean?
A Direct Broker licence is issued by IRDAI to an IRDAI-approved insurance broker in India. This allows DigiSafe to arrange insurance policies between customers and multiple insurance companies across life and general insurance categories. Unlike tied or corporate agents, a Direct Broker is not restricted to a single insurer and can compare options across the market to recommend suitable coverage.
The licence covers products such as health, motor, property, crop, livestock, travel, liability, and life insurance, enabling unbiased advice based on customer needs rather than insurer affiliations.
Why IRDAI Licensing Matters to You as a Buyer
Purchasing insurance through an unlicensed or unverified intermediary carries serious financial and legal risk. IRDAI licensing provides several protections that are not available when buying from an unregistered source.
Valid and Enforceable Coverage
Ensures genuine, valid policies backed by insurers.
Regulatory Oversight and Protection
Operates under IRDAI rules, audits, and oversight.
Access to Formal Grievance Redressal
Provides access to formal complaint resolution channels.
Suitability-Based Recommendations
Recommendations are based on your coverage needs.
Secure Handling of Personal Information
Follows standards for responsible data protection.
Assured Premium Remittance
Premiums are remitted on time to activate coverage.
What Can DigiSafe Do and Not Do
What DigiSafe Is Authorised to Do | What DigiSafe Is Not Authorised to Do |
|---|---|
Compare and recommend plans from multiple IRDAI-registered insurers | Underwrite policies or assume insurance risk |
Arrange insurance contracts for individuals, farmers, businesses, and corporates | Issue insurance policies in its own name |
Collect premiums and remit them to insurers as per IRDAI regulations | Guarantee claim approval or settlement outcomes |
Explain policy terms, coverage, exclusions, and renewals | Make claim decisions on behalf of insurers |
Support policyholders with claims documentation and coordination | Operate as a reinsurance broker |
Serve customers through the DigiONE PoSP network across India | Sell products from non-IRDAI-registered insurers |
Maintain transaction records and compliance under IRDAI broker regulations | Replace the insurer's legal and contractual responsibilities |
DigiSafe's Grievance Redressal Process
Our Process
If you have a concern about a policy, a recommendation, a claim outcome, or any aspect of DigiSafe's service, the following escalation path is available to you.
Contact our Compliance Officer at compliance@digisafe.co.in. Your complaint will be acknowledged and responded to within 7 days.
Level 1
01
If unresolved, escalate to our Principal Officer, Mr. Suman Roy Choudhury, at po@digisafe.co.in. Response within 15 days.
Level 2
02
Contact the concerned insurance company's Nodal Officer directly for policy or claim-specific issues.
Level 3
03
Approach the Insurance Ombudsman for disputes involving claim amounts up to Rs. 30 lakhs. The Ombudsman resolves disputes independently and free of cost.
Level 4
04
File a complaint with IRDAI at igms.irda.gov.in, by email at complaints@irdai.gov.in, or by calling 155255 or 1800 4254 732.
Level 5
05
DigiSafe's Obligation to You Under
IRDAI Regulations
If you have a concern about a policy, a recommendation, a claim outcome, or any aspect of DigiSafe's service, the following escalation path is available to you.
Needs analysis before recommendation
DigiSafe's advisors assess your specific insurance needs before recommending. A recommendation must be based on your stated requirements, financial profile, and risk exposure, not on insurer incentives.
Disclosure of compensation
As a licensed broker, DigiSafe is required to disclose the nature of its compensation arrangement with insurers upon request. Broker compensation is paid by the insurer and does not add to your premium.
Maintaining client confidentiality
All information shared with DigiSafe in the course of an insurance advisory or policy transaction is treated as confidential and used solely for the purpose of arranging appropriate insurance coverage.
Grievance redressal
DigiSafe maintains a documented grievance redressal process as required under IRDAI regulations. Any complaint received is acknowledged and addressed within the prescribed regulatory timelines.
How to Verify an Insurance Broker's IRDAI Licence
Before purchasing insurance through any broker or intermediary in India, you can verify their licence status directly with IRDAI. The IRDAI maintains a public registry of all licensed intermediaries on its website at irdai.gov.in. You can search by the broker's name, registration number, or licence number to confirm that their licence is current and valid.
DigiSafe's registration details are as follows. Registration Number: 772. Licence Number: IRDAI/DB861/2024. Category: Direct Broker – General and Life. Valid up to 13 September 2027.
If you are ever approached by an individual or entity claiming to represent DigiSafe and have doubts about their authenticity, contact us directly at support@digisafe.co.in or call +91 84480 90600 before sharing any personal information or making any payment.